Our Reviews

Great Service

Everything was great. Easily scheduled my service. Team was communicative throughout the day and the work was completed timely. No surprises!

Marjorie was very helpful at service. The truck service was finished before I expected. Liked seeing the video of my service.

On time, very good work, excellent customer service

Steve, the service advisor, did a great job of keeping me informed on the progress of the repair. The repair was completed ahead of the original time estimate and the truck is now running great. Highly recommend this team.

Service tech was kind and friendly

Quick check in wait was short. Friendly staff

Took me early, found the problem

Steve is wonderfully helpful. Thank you.

Goo

Pleasant greeting and kept informed of the progress of the service being done

I worked with Philip Medeiros. He was very knowledgeable and listened to my wants/needs.

Service advisor was very informative and also the Auto technician was too

Good service

Everyone was polite and professional

Done in a reasonable time.

Wow! What a great experience I had at Colonial Chevrolet. The team made my purchase so smooth and easy, I will be a customer for life.

Friendly, knowledgeable, easy to talk to

Needed new tires, they got me in quickly and the price was fair

They took care of the problem with my vehicle efficiently and in a timely matter as always. Great service department to work with and they are always pleasant to work with.

After hearing a rear end noise when I went over even small bumps, I called on a Monday to get an appointment. Margie got me in the next day and by late Tuesday, my car was fixed. Service was great, thanks to Margie, Karen and, of course, Fred, the service department manager.

Always a good experience with the service team

It's never the same when I go counter people are nice never any contact with the tech don't know why

I’ve purchased multiple vehicles from colonial south Chevy. It’s always a great experience! Phil is the best!! Also kudos to Peter in finance!! Great people!

Quick service, reasonable price. Staff was friendly and helpful.

Very good

Recall was explained to me and when they found another issue that was explained and corrected as well

The service was pretty fast, waiting room clean

Great experience first time customer very satisfied

Great

EVERYTHING WENT WELL

Great

The service department went beyond the call of duty. Karen, the service advisor, was awesome! The Shuttle driver was great. Being new to the area I did not have a place I knew and trusted and I was worried about getting my car fixed. Well, I now have a place to take my car and know it will be repaired right the first time.

Absolutely horrendous!!! I would've given NO stars but had to click on an option. Had my box truck there for a week & spent unnecessary money that was over charged because they replaced a sensor that did not have to be replaced & charged me $1,084.00 for nothing. The problem was the fuel tank pump. So in Total I spent $3,800.00 & they could not take money off on the senor they replaced for no reason when there was nothing wrong with it. Worst possible service & I will no longer be going back to this location & might think twice in the future about purchasing anything from Chevy at all. They definitely need to train their technicians better on how to perform correct service on vehicles & not over charge for unnecessary things. Will NEVER be going back & will definitely NOT send anyone to this dealership!!!

Great people and great service!!

The entire buyer experience was fantastic. Salesman, finance, and auto garage intake. I had zero issues or concerns during the process, and everyone was so pleasant and helpful.

Was treated with courtesy an problem was fixed.

Phil Mederios was great as well as communication

I'm always happy with service here. Highly recommend this dealership!

Great experience, Juan was very professional and provided excellent customer service as well as the rest of the staff

Good

Very good service done in a timely and professional manner 👍

Steve, the adviser was excellent. He advised me on replacing the battery and quoted me the cost of replacement. He's very attentive knowledgeable and welcoming. Very pleased with expertise.

Steve was excellent. We were on vacation he helped get our car back on the road quickly.

Karen at the service desk was fantastic! She explained all the service that would be done today and all future work that I should consider. All three workers at the service desk were also very polite and smiling . They are definitely an asset to Colonial Chevrolet.

Great service , provided a ride back home. All issues were handled during the visit.

Great service

Service was great, Steve was very helpful

Excellent customer service. Super convenient shuttle home.

Everything went smooth . Steve told me about an hour and a half and he was exactly right' Thats the way it should be. See you next time. Rick Lawrence

Friendly and quick service in comfortable surroundings!

You were able to correct the issue with my car.

Did an oil change

Great service

Awesome

Everyone was amazing this car was purchased out of state they worked very hard to help with registration, Myles stuck with it all the way

Excellent, friendly service - thank you!

Everything I asked to get done was done right, good service and attention to my automotive needs

Very pleasant personnel, and very timely.

Awesome

I had a fantastic time! It was my first time getting a new vehicle and they made it a very enjoyable experience!

Every one was excellent in there service and professionalism.

I had an appointment at 10:00am 7/29/25 for a new FOB for my vehicle. Karen was very helpful and everything went well.

I greatly appreciated the friendly service of Karen. She was excellent.

Great service, Steve the service advisor did an excellent job!!!

Steve was amazing and kept me posted

Mark was a great salesperson who did not use the typical high pressure old school sales tactics. Highly recommend this salesperson and the staff

Love my EV, vehicle is better than I expected and I love the idea of never paying for gas again!

excellent

Speedy and thorough - thank you!

Easy and seem less process

Easy and convenient

The visit was nice and quick, and the staff were very helpful. The amenities were just right, and I waited a very tolerable 45 minutes for my vehicle service with a vanilla latte in hand. My service clerk was super friendly, and the maintenance technician sent a video that was very informative and well managed. Overall, I would grade the whole experience as a happy and productive one.

I had.a problem with my truck that several other dealerships could not resolve but, you solved the problem

easy to schedule, in and out very fast. Very friendly

Everything went to plan. Friendly staff. Pleasant showroom and waiting area.

Easy to get in and out. Fast great service.

Was not told about using my chevy points until paid bill then had to deal with refund.

oil change

Good

Phil was very courteous and professional. He answered all our questions, took extra time to describe all the features of our new truck.

Your sales people could not have been more helpful and cooperative. Paul and Tatum were great to work with locating the vehicle that we wanted and executing the out of state (Florida) registration and plate transfer expeditiously.

Friendly sales person. It was a pleasure meeting them . Easy to understand the process.

Everyone was very helpful. Did I just have a stress-free car purchase?

Excellent customer service, very attentive will recommend to friends

They took me right away. Everyone was very nice.

Smooth easy transaction

Steve made everything smooth and easy

From start to finish, everyone was very nice, friendly and happy to help. I'll definitely be going back.

I wasn’t even there to buy a vehicle. I was there to get an oil change for my wife’s brand new car and we ended up talking to one of the salesman while waiting went on a test drive of a beautiful new truck and I couldn’t say no I bought it right there that daydidn’t shop around did anything? I just felt really great about the deal they gave me and I love the truck.

Always a postive experience

I wasn’t sure what model pick up. I wanted walking in but the salesman that I had made it very easy to see all of them and decide on the one that I wanted.

Great communication Great service

Excellent service and communication Mechanics are the best

The communication during my visit was poor. I made an appointment for a tire replacement, due to a nail puncture, which I was told would take 30-45 minutes. After 90 minutes I went to check on the status of my car and was told that it had not yet been brought in for service. This delayed the start of my workday as well as my having to return in the afternoon to get the service completed, causing me to miss an important work event. I could have easily changed my schedule around if someone had communicated the delay with me. The work, once completed, was done well. I have been bringing my vehicle to Colonial for all service and have always been happy with you. This was an unfortunate incident, and I have learned that I will now need to be more proactive in getting the information versus waiting to be communicated with.

very professional

This dealership is FANTASTIC. Steve was very helpful and kind. He made it very easy to get everything done and had my car moving great by the end of the day.

Always a good atmosphere when I go there

Colonial South is always a great experience. My services are explained to me, I get a ride to work and there is communication throughout the day.

We were quickly registered by a pleasant assistant whose name I did not get. The wait during our service call was just about an hour, which was excellent. We were treated in a pleasant manner throughout.

I was very happy with my service there

Good service

They were nice and fast and got me on my way quickly I like that

Excellent service no wait time very professional

Had no issue with my visit, and the service was done in a timely fashion

Everything was great Karen was fantastic with everything

Karen Getchell greeted me with a friendly welcome, apologized to me because they behind but it didn’t seem like it? Karen was very professional and asked If I needed anything while my vehicle was in for service. She kept me updated on how my vehicle going with it’s service and sent me a link for a video by the technician servicing my vehicle. I do like the video of my vehicle because it gives me a view of the underside which I do not see often. Thank you Karen, Tatum, and Colonial South for taking care of my vehicle.

Quick, efficient and professional. Great group to work with.

Great

Service Dept Sta VF very helpful in addressing my service and chevy app issues

Speedy

Here is my report card on Steve Arnold, my service advisor for service appointment on October 21 Customer Service A+ Job Knowledge A+ Explaining what needed to be done A+ Value to dealership A+ Thank you Steve!

I had an amazing experience with Robert Calderon at North Dartmouth South Colonial Chevrolet

I was not pleased with my service for being a new customer. I have had many other cars from many other dealerships, and this was by far one of the worst experiences I've had.

The dealership was very helpful with my truck service

everyone in the service department (Karen especially because i haven't met her since she started) were exceptionally helpful for my situation with my truck. I had 2 recall issues taken care of, and as always they kept checking if I needed anything while I waited in there Customer service waiting area.

Brought the truck in then they notified me that I had broken sway bar struts and to plan on getting them fixed you know feeling soon other than that everything went well oil change tire rotation and they notified me that one of my tires is going to be replaced soon everything went well thank you

Convenient appointment scheduling via website. Left vehicle at dealership for repair. Repair completed in one day. Advisor was friendly and helpful with explanation of issues found and repaired. I have had multiple repairs completed on my vehicles at this dealership and have not had any issues with service quality nor the staff. Highly recommend Colonial South Chevrolet service department.

I just purchased a new Chevy Silverado at Colonial South Chevrolet in Dartmouth and could not be happier with the service I received. Rodrigo, Johnny and their whole team made the process seamless from start to finish. I would highly recommend Colonial South Chevy to anyone looking for a stress free, low pressure buying experience.

Nice people

Took me right in great service highly recommend

oil change went well,freindly service

.

Carlos Moniz was very friendly and helpful. Financing was great. I recommend Colonial South Chevrolet of Dartmouth, MA

The work was done in a timely fashion and on time.

The experience regarding the work and effort that went into my repair was fine; and I am grateful. However, the pricing is ridiculous. The cost for a surge tank that I could buy from Amazon for under $100.00 and labor rates @ $209 p/hour this relatively simple repair cost over $775.00. I will not be able to continue bringing my vehicle to the dealership except for catastrophic issues that only GM can address. I am very disappointed in the pricing for both materials and labor. I feel violated and taken advantage of. The folks at Colonial Chevrolet are really good to work with and were very apologetic but it still cost a fortune for this repair.

Steve in service is the best. Nice experience at service. Very professional, and more importantly, friendly, understanding and fair.

Everything was great

Good job guys!!👍

Very professional. I really appreciate the video from the mechanic showing the work being done. Very impressed with the efficiency and the staff was very pleasant and helpful.

Stellar service and communication as always. Bought my suburban at another dealership but still get it serviced with Marjorie and Steve. They’re the best

It's very easy to feel overwhelmed and rushed when making a large purchasing decision. Carlos and team were exceptional and worked with my schedule to ensure that I had the opportunity to test drive what I wanted when it was convenient for me. He went above and beyond in assisting us with getting the appropriate info to my insurance company when my available time was limited due to my work schedule. The entire purchasing process was well spelled out, professional and comfortable. Excellent service!

Great!!

Marjorie and Karen are amazing!

My only negative was lack of contact. Otherwise the service performed was great, the repair appears to have been done correctly.

I had an excellent experience when I bought my vehicle! I went to several dealerships in the area and walked around outside looking at trucks and not one person came outside to help me except for this one! I was greeted by Josh who made me feel very welcomed! I tried out several vehicles but I wasn’t attracted to any of them! Josh then brought out the 2026 Colorado trail boss and I instantly fell in love with it! The manager was a great guy as well he came over and answered all my questions about buying and leasing! He’s also an asset to the company and really worked with me to get me the deal that worked! I then sat with the financial guy Shane who was covering for their normal financial guy! He was excellent as well explaining about the extra warranties ect! He was a pleasure to work with!

Great service as always

I had a great experience at colonial south, I was interested in a 2026 Chevy Silverado and the salesman helped me identify the best option for me. It was a very smooth sale and I didn’t feel pressured into buying the vehicle at any time.

Truck is fixed on time as stated. Karen was excellent in keeping me abreast every step of the way.

It was very professional.

Service rep was courteous and professional. The repairs and maintenance were done to my satisfction and on time as promised.

The service team was very personable and accommodating. The service to my truck was excellent.

Very quick and easy service. Steve did a very nice job shepparding the process.

I go here because everyone is always nice

Steve from Service Department was great

Ok

First time there. Was impressed that my oil change was done rather quickly as compared to other dealerships where I have waited hours. Thank you

Service department got me in for an oil change , it was kind of last minute be cause of traveling , they got me in and out quick.

Everything went well got in got out withing 1 hour 15 mins

Karen was very courteous and kind and helped me with all my problems.

Great guys! Very knowledgeable of their products and able to answer all my questions. They made me feel like part of their family. Left with the perfect truck and a good feeling I chose the right dealership. Thank you!

Steve Arnold is very helpful, knowledgeable and courteous! My 2023 Tahoe had two unsuccessful repairs at another Chevy dealership in the area. Steve kept me updated daily on the status of the vehicle. Steve and his team found the issue and solved it!

People work there are friendl and they do a nice job.

Quick service and friendly employees

My experience was great. Everybody is incredibly friendly. Karen was very kind and helpful — I’ll be back again!

Great personal service. Never pushy with sales, just simply give you recommendations and let you decide. Best dealership I’ve done service with so far

Everyone was very professional in the whole process. Steve and the ladies at the desk were very helpful and knowledgeable.

Always courteous and

Steve in services was a pleasure to work with. He was responsive, transparent and helpful throughout the entire process.

Great service and you have amazing employees.Thank you ,Lee P Richardson

I had a great experience at colonial south Chevrolet. They were able to fix my vehicle and get it back to me by the next day and it was completely covered.

Very professional they explained what they were going to do and answered all my concerns about it. The whole team did a great and timely job 👍

Great job

Fast and courteous service

Great service no complaints

Karen was extremely helpful and communicative! The videos of the work and inspection were a great touch!

Very professional and friendly. Worked hard make i got what needed

It is always a pleasure to bring my vehicle there. Everyone is very helpful and friendly.

Thanks so so much

Service was excellent. Willing to gi the extra mile

This transaction was probably the easiest and most enjoyable experience I’ve had with trading a vehicle and buying a new one I’ve can remember, and I’ve purchased a fair share of vehicles for myself and my family over the years.

My service was completed as scheduled.

Very good, timely, and friendly service. Checking out was a little slow but otherwise a good experience.

Everything went well no problems service was excellent

I have no issues with the Services I received, or with my Service advisor Steve. The coordination once I arrived at the facility, the length of time to perform the Service, and the interface with the Service advisor were all positive. My one complaint was in setting up the appointment. The On-Line tool showed me the availability of dates and times for Service, but after selecting from the available date and time, I received email stating the my appointment could not be confirmed. I was later told the Time on the date I chose was not available, and the Service Coordinator book a different time without consulting me to see if that fit my schedule. I then had to call the Service department to cancel the appointment they set up, and rebook for a different date to get the time slot I needed. Why have an online booking Tool if you are not going to use it? This makes no sense to me and it is not the first time it has happened. Very frustrating!

Great service

Great service

Car needed parts that took a week to come in. They provided a rental during that time

Always treated with dignity and respect.

Steve is great and the hole teem is very helpful bought all my trucks and cars there to service

Hands down the best car buying experience of my life

They where great keeped me filled in on the process and was very accommodating with me

I dealt with Karen in Service Department and it was such a positive experience and confirmed my decision that I had chosen Colonial South for my Silverado pickup. My wait time was convenient and pleasant. The service was explained and performed as such. Thank You

Very professional and helpful

Quick service

Steve Arnold had explained what should be done beside the oil change. I agreed and was satisfied with the service I received.

Always very professional and pleasant service .

Phil was amazing and so helpful. I left with absolutely no questions or uncertainties! Everything was quick and easy, and I will definitely be returning and recommending it in the future.

Good service and oil change done quickly.

the person I dealt with was very knowledgeable in her job and nice to deal with.Promptly gave service and in a timely fashion

Great serc

Muy bueno

The manager would not give me what I asked for he just wanted to play stupid with me because I am a female I took it as.

Steven in the Service Department was professional and efficient. He listened to me, addressing not only the issue I was having with the vehicle, but WHY it happened. And then solved both problems with a timely fix at a very reasonable price. Historically, I steered clear of Dealerships for service issues. That's likely to change after my experience at Colonial South. Good stuff. Thank you to all involved.

I came in with a flat tire and you took me in right away A+

Excellent

Philip was great. From the time we walked in the dealership Philip was there to greet us. He didn't know how serious we were about buying a truck but he listened and made sure we got what we wanted instead of pushing a model you had on the lot. Within a few days the exact truck we wanted was on site and ready for us. I can't say enough good things about how everyone at the dealership made us feel comfortable and answered all of our questions

My experience at Colonial South Chevrolet was excellent. From my first phone call with Tatum, to my interactions with Robert C my sales guy, Ron the sales manager, my financial manager and making my first service appointment with the service department. I would highly recommend and will repeat for my next vehicle.

timely and efficient

Excellent work from the service counter (Karen) ,repairs were completed in a timely fashion

Everything was excellent

Good experience. Never got answer to why my truck had incident of bucking and stalling

The purchase at Colonial South Chevrolet of Dartmouth was easy and stress-free. The personnel were helpful and clear every step of the way.

Steve the servicemen was excellent helped me A++ ser

Awesome job! And Karen is very nice too.

Excellent service as always

My experience at colonial South Chevrolet in dealing with Phil has always been great. Phil always makes the experience very easy and stress-free. Always 100% satisfied!

They did a good job

Steve was great, he was friendly and helpful and also saved me about $50 by asking about my GM rewards. I appreciate his care and attention.

Everything was great, communication, all was taken care of...was glad for the rental during the time my vehicle was being repaired.....Highly recommend!!

Carlos has been amazing to deal with. The entire team is always friendly and welcoming.

I love having my car get oil change with rotating tires so they can check my car out and love the video of it up on the lift so I can see everything!! What a nice touch!! Thanks

There was going to be a serious delay in getting a part to correct a problem with the AWD and it was recommended that I not drive the car in the meantime. Colonial South Chevrolet worked quickly and efficiently to get me into a rental and, later, a loaner. Once the part came in about 5 weeks later (after some negotiating on my part with GM), the part was put in and I got my car back!

Loved the ease of purchasing a new car.

Very friendly and did a great job of keeping me up to date

Everyone is incredible. They are friendly, helpful and thoughtful. The video updates are awesome as they let you see exactly what is going on. The administrative help will also call or text and just give you the short details if you want...options for getting the information. They answer questions thoughtfully and are actually engaged in potential solutions to solve your car issues within your budget. They are just fabulous.